Photo comments: collect clear retouching requests

💬 Connect each comment to the right photo

“Could you remove this detail from the third image?” A request is easier to handle when it stays attached to the photograph concerned. Your client can find their choice, and you can return to their feedback with the right reference.

In Pelli galleries, authenticated clients can leave comments and drawn annotations. Before sharing, explain the stage of the images: previews for selection or photographs that are already finished. This helps everyone give useful feedback at the right time.

Give simple instructions for annotations

An annotation draws attention to an area. Invite your client to add a sentence: “soften this reflection,” “check this crease,” or “crop more tightly.” You understand both the location and the expected result.

Your expertise comes next: you examine the detail, assess what is feasible, and confirm the planned edit. A short reply that restates the request gives the client a clear understanding of the work you will do.

Separate image selection from finishing

Favorites express a preference. Comments provide feedback on an image. Suggest that your client first choose the photographs included in their package, then add useful notes to the images they want to receive.

On Pelli, you can configure a selection limit and whether additional choices are allowed. Align these instructions with your offering, then ask the client to let you know when their selection is complete. You start production with a defined set.

Example: clarify two requests for one portrait

Example. Your client likes the expression in a portrait and wants a tighter crop. They also point out an object in the background. They can show the object with an annotation and write the two requests separately.

You confirm the crop, then explain the planned edit to the background. Once agreed, create a task linked to the client with the relevant images and the planned date. You have a clear next action, while the annotation remains your reference on the photo.

✨ Gather feedback before delivery

State which retouching is included and how to send complete feedback. When several people are involved, identify the person who consolidates decisions. You can then work from a consistent set of requests.

The guide to business photo galleries explores this approach further. Once you have made the corrections in your usual software, check the exports and present the finished files. A short message summarizes the adjustments and invites your client to view the delivered images.

Frequently asked questions

Can the client point out a detail on the image?

Yes. Drawn annotations in Pelli comments let clients indicate an area. A written explanation makes the request easier to understand.

When should retouching begin?

When the selection is complete and the work is agreed. This step allows you to reserve the right amount of production time.

How can I coordinate feedback from a team?

Agree on a contact who gathers preferences and confirms the requests to address. You keep a shared reference for the assignment.