Pelli Privacy Policy

Introduction

Pelli, as a SaaS provider for photographers, is firmly committed to protecting the privacy and security of its users' personal data. This policy details our practices regarding the collection, use, protection, and sharing of personal information.

Scope and Acceptance

This policy applies to all Pelli users. By using our service, you consent to the collection and processing of your personal data as described in this policy.

Data Collection

We collect the following information:

• Identification information: Name, email address.
• Payment data: Payment information processed by Stripe for transactions.
• Usage history: Data regarding your use of the service, such as account settings and preferences.

Data Usage

Your personal data is used for:

• Account Management: Creation and maintenance of your Pelli account.
• Billing: Processing transactions and sending invoices.
• Service Improvement: Analyzing service usage for continuous improvement.
• Customer Support: Responding to inquiries and technical assistance.

Data Sharing and Disclosure

- Stripe: Email sharing for payment processing.

- Subcontractors: Technical partners necessary for service operation, all GDPR compliant.

- Legal disclosure: We may disclose your data if required by law or to protect our rights.

Data Security

- Security Measures: Use of secure servers, data encryption, and security policies to protect your information.

- Breach Notification: In case of a data breach, we will notify affected users and relevant authorities in accordance with applicable law.

Cookies and Tracking Technologies

Pelli does not use any cookies or tracking technologies on its website or application.

User Rights

In accordance with GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate information.
• Delete your data.
• Data portability.
• Object to and limit processing.

These requests can be made directly through the Pelli user interface.

Data Transfer

No personal data is transferred outside the European Union. All data is stored and processed in France.

Data Retention

We retain your personal data for 2 years after the last use of our service, unless a longer retention period is required or permitted by law.

Policy Changes

We reserve the right to modify this privacy policy. Users will be informed of any substantial changes via email and through our website.

Contact

For any questions or concerns regarding this privacy policy, please contact us at [email protected].